Privacy Policy
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This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.
Privacy Policy for Starbase Marketing
Last updated: 11/24/2023
1. Introduction
We believe in transparency and we protect our clients data. This Privacy Policy outlines how we collect and use your personal information and how we securely store.
2. Information we collect
2.1 Personal Information
We only collect personal information when you submit a form or contact us through others channels like social media. We collect information such as:
- Name
- Email Address
- Phone Number
2.2 Non-Personal Information
We only collect non-personal information to improve our website performance and to understand our audience behavior. We collect information such as:
- Browser Type
- Device Type
- Location (City)
- Time spend on the website
- Activities performed on the website such as clicks, scrolls etc.
- Heat maps
- Session recording with Microsoft Clarity
2.3 Projects Related Information
When we work on our client’s project we save all the related information in a secure file and only authorized team members can access it. After we finished the project we encrypt and backup the file for future use with our client’s consent.
3. How we collect Information
We collect information through:
- Forms on our website
- Cookies and similar tracking technologies
- Google Analytics 4
- Microsoft Clarity
- Facebook Pixel
- Social Media
4. Use of Information
We use collected information for:
- Responding to inquiries and requests
- Providing and improving our services
- Analyzing website performance
- Sending newsletters or promotional materials (with your consent)
5. Cookies and GDPR
5.1 Cookie Consent
We use cookies and similar tracking technologies on our website to enhance your experience, analyze traffic, and personalize content. By visiting starbasemarketing.com, you consent to the use of cookies in accordance with this Privacy Policy.
5.2 Types of Cookies
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functionalities, such as page navigation and access to secure areas.
Analytics Cookies
We use analytics tools, including Google Analytics 4 and Microsoft Clarity, to collect information about how you use our website. This data helps us analyze website performance and improve our services. These tools may store cookies on your device to gather information, such as your IP address and browser type.
5.3 Cookie Settings
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
5.4 Consent Management
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies. Your consent preferences are stored for future visits.
5.5 Data Retention
We adhere to GDPR principles, and any personal information collected through cookies is retained for the shortest necessary period. For more details on our data retention practices, refer to Section 8 of this Privacy Policy.
6. Third-Party Disclosure
We may share your information with:
- Service providers assisting in website operations
- Analytics providers (e.g., Google Analytics 4, Microsoft Clarity)
- Legal authorities when required by law
7. Security
We implement security measures to protect your information. However, no method of transmission over the internet is entirely secure.
8. Your Rights
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your personal information
9. Changes to this Privacy Policy
We may update this Privacy Policy. Please review the “Last updated” date. If you are in our mailing list we will inform you when we will update it.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@starbasemarketing.com.